This 2 day course is designed to equip professionals with the knowledge of ISO 9001 and the ability to assess the effectiveness of the Quality Management Systems (QMS) in their organisations. Participants will be able to acquire skills and knowledge on the various techniques needed to conduct an internal audit.
♦ Principles of auditing and auditor responsibilities
♦ Plan an internal audit
♦ Conduct an audit based on process identification, sampling and questioning
♦ Provide verbal and written feedback
♦ Document concise nonconformities
♦ Effectively report on audit
♦ Follow-up corrective actions