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 Our Programmes 


 International Test
 Business Chinese Test ( Internationally Recognised )

NEW# 2020
 WSQ Diploma in Tourism
 (Events Management and Operations)


 Events Planning and Management
 Sponsorship Management
 Delegates and Participants Management
 Vendor Management
 Crowd Control and Planning
 Accident and Incident Response Management
 Strategies for Winning and Retaining Customers
 SkillsFuture for Digital Workplace
# denotes SkillsFuture Credit Approved Courses

NEW# 2020
WSQ Professional Diploma in Leadership & People Management #
 Lead Team
 Manage Change
 Manage Achievement of Results
 Cultivate Workplace Relationships
 Enable People 
 Manage Self 











# denotes SkillsFuture Credit Approved Courses

NEW# 2020
 WSQ Diploma in Service Leadership (Level 4)#
 Develop New Products/Services
 Foster Service Innovation
 Optimise Workforce for Service Excellence
  


Analyse Service Quality and Customer Satisfaction Develop Service Recovery Framework
 Lead with Service Vision
Develop Service Operations




Write a Business Plan
Fundamentals of the Personal Data Protection ACT




Manage Partnerships for Service Excellence
# denotes SkillsFuture Credit Approved Courses

 Other Diploma Programmes
 Diploma in Translation & Interpretation# 
 Diploma in Professional Chinese Teaching
 Advanced Diploma in Professional Chinese Teaching
 Diploma in Business Administration#
 Advanced Diploma in SME Management
  








# denotes SkillsFuture Credit Approved Courses

 WSQ 专业中文导游课程#
 Tourist Guide Programme (in Mandarin)
# denotes SkillsFuture Credit Approved Courses

WSQ Certificate in Service Excellence #
 Certified Service Professional 
 Respond to Service Challenges
 Engage in Service Innovation
 Provide Value-added Customer Service 
 Optimise Performance in Diverse Service Environment
  








# denotes SkillsFuture Credit Approved Courses

 WSQ Advanced Certificate in Service Excellence #
 Manage Service Operations & Performance
 Role Modelling to Establish Customer Relationship
 Cultivate and Manage Service Performance
  





# denotes SkillsFuture Credit Approved Courses

 WSQ Advanced Certificate in Team Leadership #
 Implement Change
 Encourage People
 Support Achievement of Results
 Support Team
 Develop Self
 Build Team Relationships
  









# denotes SkillsFuture Credit Approved Courses

 WSQ Business Management # 
Fundamentals of the Personal Data Protection Act
Apply Basic Negotiation Skills and Techniques
Secure Prospect Commitment  
  





# denotes SkillsFuture Credit Approved Courses

WSQ Business Management (Level 4)
 Write a Business Plan
 Strategies for Winning and Retaining Customers  
# denotes SkillsFuture Credit Approved Courses

 Certificate in International Business Mandarin# 
 International Business Mandarin Foundation
 International Business Mandarin Comprehensive
 International Business Mandarin Conversational 
 International Business Mandarin Reading & Writing
# denotes SkillsFuture Credit Approved Courses

 Gateway to Mandarin Programmes
 Certificate in Gateway to Mandarin

 English Learning Programmes 
 Certificate in Business English
 Certificate in English for Front-line Staff
 Certificate in English for F&B Industry

 Business Mandarin for Professionals#

 Business Mandarin for IT Professionals

 Business Chinese Translation Skills

 Business Mandarin Specialising in Finance & Accounting Terms

 Business Mandarin for Banking Professionals

 Business Mandarin for Legal Professionals

# denotes SkillsFuture Credit Approved Courses

 China-Ready Programmes#

 China-Ready Essentials for Managers and Executives

 Business Negotiation

 Effective Presentation Skills

 How to Write a Business Proposal

 Understanding Mindsets and Markets of the New China Economy

 Gearing Up to be Cross-Culturally Effective 
 Impact of Lao Tzu, Confucius and Sun Tzu on Current Business Philosophies
 Applying Sun Tzu's Art of War Strategy in Modern Business
 Adopting Mobile Payment to Seize Chinese Business Opportunities
 Expanding Your Business in China Through Online Platforms
 Reading a Set of Financial Accounts
# denotes SkillsFuture Credit Approved Courses

 Financial & Accounting Programmes 
 Introduction to Financial Management for Non Accountants
 Certificate in Financial Accounting#
 Certificate in Understanding Singapore Income Tax & GST
 EXCELing in Financial Analytics and Reporting#
# denotes SkillsFuture Credit Approved Courses

 Supply Chain Management 
 The Essentials of Letter of Credit#
 Advanced Letter of Credit#
 Import/Export Documentation and Procedures#
 Understanding Incoterms#
 Essential Aspects of Cargo Insurance and Claims
 Practical Inventory and Warehousing Management#
# denotes SkillsFuture Credit Approved Courses

 China Suite
 Certificate in Understanding China Accounting System#
 Certificate in Understanding China Taxation System#
 Certificate in China Business Practices
 Graduate Diploma in China Business
 Understanding Chinese Economy and Culture
# denotes SkillsFuture Credit Approved Courses

Supervisory Management
 Certificate in Supervisory Management#
# denotes SkillsFuture Credit Approved Courses

 Food & Beverage 
 Certificate in Food & Beverage Management#
 Certificate in Restaurant Management#
# denotes SkillsFuture Credit Approved Courses


 Refund Policy

http://www.scciob.edu.sg/index.cfm?GPID=285












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