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Business Negotiation

Part of the China Ready Suite - Business negotiation is one of the China Ready courses that focuses on the adoption of formal and informal Chinese communication styles for different context of negotiation. The approaches to overcome communication barriers and response to queries during a negotiation are an integral part of the course.

Other essential skills that participants will also get to learn are the strategies and psychological tactics to elicit favourable response or outcome from the negotiation.

Course Content:

Negotiation Skills

  • Strategies to apply in Chinese negotiations
  • Psychological tactics during negotiations
  • Managing negotiations (opening & closing)

Communication Skills

  • Formal and informal Chinese communication
  • Typical communication obstacles and solutions
  • Chinese business etiquette


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes:

Develop the skill to effectively engage their counterparts with understanding and knowledge on business etiquette, negotiation, culture difference between China and Singapore and business correspondence via email to engage their Chinese counterparts which the Business Negotiation focuses on.

Participants will be equipped with principles, techniques, and strategies for business negotiation, as well as the appropriate language and details of the negotiation process.

Target Participants: Professionals, Managers, Executives
Medium of Instruction: 
Min. Chinese Proficiency of Applicant: C6 Pass for GCE ‘O’ Level

Course Details:

Upcoming Classes: 
16 May 2020 (Saturday)
9.00am to 6.00pm

111 North Bridge Road #06-05/06
Peninsula Plaza, Singapore 179098


Upcoming Classes: 
02 September 2020 (Tuesday)
9.00am to 6.00pm

111 North Bridge Road #06-05/06
Peninsula Plaza, Singapore 179098

Total Training Hours: 
8 hours
Registration Closing Date: 7 working days before course commencement

Course Fees:

  Singapore Citizens 
(21-39 yrs old) &
Permanent Residents
(21 & above)
SG Citizens ≥ 40yrs
Workfare Training Support (95% subsidy - Up to $53/hr)
Full Course Fees
(incl. 7% GST)
$342.40 $342.40 $342.40
 Training Grant $112.50 $288.00 $304.00
Amount Payable
(incl. 7% GST)
$229.90 $54.40  $38.40
Prices shown are not inclusive of application fee and any other additional fees that may be stipulated

Further offset your course fees by using your SkillsFuture Credits!


Assessment & Certification: 

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Certificate of Proficiency.

Download the Enrolment Form here


"Great workshop, wonderful learning experience! Thank you to SCCIOB and their friendly staff!  This workshop will give you greater insights on how to conduct a proper presentation in mandarin and the various dos and don'ts to watch out for in your negotiation process."
 -- Kaylee Sng
Whits Technologies
"The role play activities allowed me to better understand the dos and don’ts in Mandarin presentation. The skills I learned will definitely add value to my work and be more professional when presenting in Mandarin."
 -- Mdm Choo
Finance Manager
"The two-day workshop has equipped me with the skills and confidence in conducting an engaging Mandarin presentation to my clients!"
 -- Ho Rui Fang
Retail Industry

Contact Us:

Tel: 6505 3850
Contact Person: Jessie Lee

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