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Business Mandarin for Banking Professionals

Part of the China Ready Suite - Banking and finance professionals who want to understand more the cultural nuances of China to interact with their Chinese counterparts or clients will learn of the typical business practices from this course. The holistic structure of this course focuses on two aspects.

The soft skill aspect emphasising on business etiquette such as formal and respectful greetings, small talk and expressing one’s thoughts in Mandarin that leads to a favourable outcome after each meeting. The industry profession aspect covering the overview of the Chinese Financial system, industry-related terminologies in banking, financing and the challenge to express numerical value in Chinese.

Course Content:

  • Business Etiquette and Banking Terms
  • An Overview of the Chinese Financial System
  • Numerical expressions and their application
  • Corporate Financing
  • Corporate Financial Investments and Derivatives
  • Marketing and Sales of Financial Products


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes:

Participants will be able to introduce banking services and financial investment products with good command of technical terms and numbers in Mandarin, we will also learn how to convince and gain trust from China clients with Chinese business etiquette, communication skills and marketing strategies.

Target Participants: Professionals, Managers, Executives
Medium of Instruction: 
Min. Chinese Proficiency of Applicant: C6 Pass for GCE ‘O’ Level

Course Details:

Upcoming Classes: 
13 May 2020 - 15 Jul 2020 (Wednesday)
7pm to 10pm

City Campus (Peninsula Plaza)


Upcoming Classes: 
19 Jun 2020 - 28 Aug 2020 (Friday)
7pm to 10pm

City Campus (Peninsula Plaza)

Total Training Hours:
30 hours (3 hours x 10 weeks)
Registration Closing Date: 7 working days before course commencement

Course Fees:

  Singapore Citizens 
(21-39 yrs old) &
Permanent Residents
(21 & above)
SG Citizens ≥ 40yrs
Workfare Training Support (95% subsidy - Up to $53/hr)
Full Course Fees
(incl. 7% GST)
$642.00 $642.00 $642.00
 Training Grant $300.00 $540.00 $570.00
Amount Payable
(incl. 7% GST)
$342.00 $102.00  $72.00
Prices shown are not inclusive of application fee and any other additional fees that may be stipulated

Further offset your course fees by using your SkillsFuture Credits!


Assessment & Certification: 

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Certificate of Proficiency.

Download the Enrolment Form here


"This class was very well organised - covering many essential items for any professional keen to quickly understand the etiquette of doing business in China, and the technical nuances of the Mandarin language in the business context.”
-- Esther Wong


"This is not a 'typical workshop'. Class was conducted in an interactive manner and achieved the main objectives! I have benefited from this workshop and all-ready to share what I have learned at my workplace."
 -- Angeline See
Banking Executive


Contact Us:

Tel: 6505 3850
Contact Person: Jessie Lee

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