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Delegates and Participants Management 

Course Reference No: CRS-Q-0038607-TOU

Manage policies and procedures for the management, registration and engagement of participants, including participants’ travel management. Develop procedures to manage participants.
 

Course Content:

  • Develop organisational procedures for participant’s travel schedule
  • Develop contingency plans for travel risks
  • Facilitate acquisition of optimal agreements with vendors and suppliers
  • Develop communications strategies for distribution of travel information
  • Review travel arrangements based on feedback from participants
  • Review proposed recommendations for future travel
  • Develop registration procedures
  • Develop contingency plans to manage high volume of registrations
  • Develop registration area safety and access procedures
  • Review registration processes based on feedback from participants
   

Methodology:

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.
 

Learning Outcomes:

  1. Determine the key information required to optimise negotiations with vendors and suppliers
  2. Develop a standard operating procedure to support participants travel arrangements
  3. Travel Arrangement Contingency Planning
  4. Examine travel arrangement feedback and propose changes for future requirements
  5. Develop the registration process in line with the event requirements design and brief
  6. Evaluate the registration process and develop various contingencies to manage high volume of participants 

Target Participants: 
  1. Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events
  2. Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry
  3. Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification


Course Details:

Upcoming Classes: 
27 Feb & 5 Mar 2020 (Thursday)
9.00am to 6.00pm
Language: Mandarin

Venue:
111 North Bridge Road #06-05/06
Peninsula Plaza, Singapore 179098

 

Upcoming Classes: 
10 & 17 March 2020 (Tuesday)
9.00am to 6.00pm
Language: English

Venue:
111 North Bridge Road #06-05/06
Peninsula Plaza, Singapore 179098


Total Training Hours:
16 hours
Registration Closing Date: 7 working days before course commencement
 

Course Fees:

  Singapore Citizens 
(21-39 yrs old) &
Permanent Residents
(21 & above)
SG Citizens ≥ 40yrs
SMEs
Workfare Training Support (95% subsidy - Up to $53/hr)
Full Course Fees
(incl. 7% GST)
$513.60 $513.60 $513.60
 Training Grant $240.00 $432.00 $456.00
Amount Payable
(incl. 7% GST)
$273.60 $81.60 $57.60
Prices shown are not inclusive of application fee and any other additional fees that may be stipulated

Further offset your course fees by using your SkillsFuture Credits!

 

Assessment & Certification: 

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Certificate of Proficiency.

Download the Enrolment Form here


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