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Accident and Incident Response Management

Course Reference No: CRS-Q-0038627-TOU

Deploy tools, procedures and resources to respond to accidents and incidents efficiently. Oversee the management of accidents and incidents, from planning to command and control in emergency response centres.

Course Content:

  • Establish control zones and/or emergency response centre to manage incidents and accidents
  • Act as incident commander by applying relevant strategies of emergency operations
  • Develop tactical plans to maintain control of emergency and incident sites
  • Evaluate on-site accident and incident response capabilities
  • Develop processes to coordinate accident and incident response plans with relevant
  • Review incident summary reports to identify areas of improvement
  • Conduct training and coaching to employees on incident management procedures
  • Conduct regular exercises and reviews to maintain incident preparedness and responsiveness


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course. An e-learning component is also included in this module.

Learning Outcomes:

  1. Able to establish a command facility and structure
  2. Develop the accident and incident response management programme
  3. Able to implement the accident and incident response management programme
  4. Able to evaluate the accident and incident response management programme

Target Participants: 
  1. Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events
  2. Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry
  3. Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification

Course Details:

Upcoming Classes: 
05 & 06 Nov 2020 
9.00am to 6.00pm

Online (Using Zoom)


Upcoming Classes: 
22 & 23 Oct 2020
9.00am to 6.00pm
Language: Mandarin

Online (Using Zoom)

Total Training Hours:
16 hours
Registration Closing Date: 7 working days before course commencement

Course Fees:

  Singapore Citizens 
(21-39 yrs old) &
Permanent Residents
(21 & above)
SG Citizens ≥ 40yrs
SME Sponsored
Full Course Fees
(incl. 7% GST)
$513.60 $513.60
 Training Grant $240.00 $432.00
Amount Payable
(incl. 7% GST)
$273.60 $81.60
Prices shown are not inclusive of application fee and any other additional fees that may be stipulated

Further offset your course fees by using your SkillsFuture Credits!


Assessment & Certification: 

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment.

Download the Enrolment Form here

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