Frequently Asked Questions
Q: What are the fees for SCCIOB programmes?
A: Fees vary according to the type of programme, training hours, registration fees, etc. Please refer to our programme pages for the latest information and course fees.
Our currently available programmes can be found here
Q: How do we pay for the programme fees?
A: Programme fees vary according to the type of courses/modules, training hours, registration fees, etc. Please refer to our programme pages for the latest information.
If you are signing up for a FULL Diploma programme, a registration fee of S$100 ($S107 including GST) is payable upon registration.
For Certificate programmes and other short courses, the registration fee is S$50 (S$53.50 including GST).
Q: Is there a test/exam at the end of a course?
A: For all SCCIOB in-house Diplomas with different modules, there will be an exam at the end of each module. Students need to pass each exam module in order to be awarded the Diploma. Unless otherwise stated, the test/exam is on the last lesson of the course/module.
For the WSQ Statement of Attainment, you would need to pass the end-of-course assessment and attain at least a 75% attendance rate with accordance to SSG guidelines.
To receive the Certificate of Proficiency, you would need to pass the test and attain at least 75% attendance rate.
To receive the Certificate of Attendance, you would need to attain at least 75% attendance rate.
Q: Is a placement test required? How long would it take? What is the charge?
A: Placement tests are currently required for programmes that have a Mandarin proficiency requirement.
The test takes approximately 30 minutes to 1 hour depending on how much you are able to complete. There is a fee of $25/- which is deductible when you sign up for a language course conducted by SCCIOB. Placement tests are waived if you can show proof of Mandarin proficiency. Please retain the test receipt for verification.
Q: How do I make arrangements to take the placement test?
A: Please email or call us to make an appointment. Please fill up a copy of the Course Enrolment Form before doing the test.
Q: Where are the courses held?
Due to current COVID-19 social distancing rules, a majority of our courses are delivered through synchronous e-learning formats. However some programmes are still conducted in a classroom setting, please check the relevant programme page for more details on the training format.
Q: How will I be notified after I have registered for a course?
A: An email notification will sent to you when the class is confirmed, usually one to two weeks before course commencement depending on the enrolment status. Our course consultant will also call you closer to the course start date to notify you. Please call or email us if you do not receive the course confirmation letter a week before the course is scheduled to begin.
Q: Can I request for changes after I have started my programme?
A: Please refer to our student policy on deferment, transfers and change of course. A copy of this is also available at our office brochure display area.
Q: What is the "Insurance Fee" for?
A: In accordance with the Committee for Private Education (CPE), EduTrust-certified Private Education Institutes (PEI) are required to adopt the Fee Protection Scheme (FPS) to provide protection for all fees paid by their students. A PEI is required to adopt the insurance scheme to provide fee protection to all its students. Click to view the Insurance Policy document issued by Lonpac Insurance.