News and Information

"As a key driver of global economic growth, one of the key trends of recent years in ASEAN is the diversification of supply chains. As companies looked to find new manufacturing hubs, ASEAN emerged as an excellent alternative given its diverse yet complementary markets. In particular, markets from Indonesia to Malaysia and Vietnam are benefitting from the global supply chain shift. For example, foreign direct investment in Malaysia and Indonesia reached record highs in 2021 and the first quarter of 2022 respectively.

ASEAN is also a key hub from which to trade with the rest of the world at a time when trade is becoming increasingly regionalized. While historically trade has been driven by multilateral agreements arranged by global agencies, more and more countries are choosing to negotiate trade agreements at a bilateral or regional level. Indeed, ASEAN is a destination of choice for corporates from China, Europe, the United Kingdom and the US who want to access global trade corridors. Foreign direct investment flows from the US into ASEAN reached a 10-year high of $35 billion in 2020.

For businesses looking to invest and expand in ASEAN, having local, reliable partners who can help navigate the nuances of the different economies is vital."

^{Excerpt from "As supply chain patterns evolve, Asean is more relevant than ever" - The Jarkata Post}

For Singapore, ranked by the World Bank as Asia’s top logistics hub for 10 years in a row, it offers world-class connectivity to the region and beyond. The unprecedented boom in regional cross-border trade and consumption strengthens Singapore’s relevance as a secure, highly efficient logistics and supply chain management hub. And in order to complement the strengths of Singapore, the workforce needs to have the right compentencies to support the industry.

SCCIOB now offers the WSQ Diploma in Logistics (Sales and Customer Service) that emphasises on the manager’s ability and discipline to build new and maintain good customer relationships to achieve revenue generation; review sales performance to revise business activities and develop marketing strategies to enhance business growth and competitiveness.

Leaners will be able to manage and meet customers’ expectations to customise logistics sales and marketing solutions as an integral part of customer retention strategies will ensuring proper allocation of resources to deliver logistics services as per customers’ wants and requirements. More importantly, leaners will be able to develop business plans for growth in sales and to mitigate financial risk.

With programme modules that delve into key concerns to support Sales and Customer Service in the Logistics Management industry, the WSQ Diploma in Logistics (Sales and Customer Service) is the best way to support your personal growth and your organisation.

• Customer Management
• Logistic Solutions Sales
• Logistic Solutions Marketing
• Business Development
• Strategy Planning
• Strategy Implementation
• Financial Management

To find out more and to find a training schedule that meets your needs, call us at +65 63341080 or drop us an email at enquiry@scciob.edu.sg