About Us

Our Programmes

Build Team Relationships

Build strong and productive work relationships in teams. Covering participation in networks, developing team cohesiveness and resolving conflict.

Module Content

Participate in networks

  • Individual role and team member roles for participating in networks
  • How to share information in the organisation
  • Communication techniques and channels relevant for disseminating information regarding team activities, services and products

Develop team cohesiveness

  • Facilitation methods for encouraging team member participation in arrange of activities
  • Individual role and team member roles and accountability for participating in team building activities

Resolve conflict within the team

  • Negotiation techniques
  • Managing conflict and facilitation methods for affected parties


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Target Participants:

Supervisors, Team Leaders and Assistant Managers or anyone who is keen to raise personal effectiveness as a team leader.

Medium of Instruction:


Total Training Hours: 16 hours (2 days)

Assessment and Certification

Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)

Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)

Course Schedule

Upcoming Dates:

16th to 17th September 2024 (English)


9.00am to 6.00pm (Monday - Tuesday)

Mode of Delivery:

Online via Zoom







Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Course Fees $520.00 $520.00 $520.00
GST (9%) $46.80 $46.80 $46.80
Total Fee Payable to SCCIOB $566.80 $566.80 $566.80

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.


UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!


  In-Classroom Training Synchronous e-learning
TGS Code - -
Course Support Period - -

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