About Us

Our Programmes

Build Team Relationships

Build strong and productive work relationships in teams. Covering participation in networks, developing team cohesiveness and resolving conflict.

Module Content

Participate in networks

  • Individual role and team member roles for participating in networks
  • How to share information in the organisation
  • Communication techniques and channels relevant for disseminating information regarding team activities, services and products

Develop team cohesiveness

  • Facilitation methods for encouraging team member participation in arrange of activities
  • Individual role and team member roles and accountability for participating in team building activities

Resolve conflict within the team

  • Negotiation techniques
  • Managing conflict and facilitation methods for affected parties


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Target Participants:

Supervisors, Team Leaders and Assistant Managers or anyone who is keen to raise personal effectiveness as a team leader.

Medium of Instruction:


Total Training Hours: 16 hours (2 days)

Assessment and Certification

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment.

Course Schedule





Mode of Delivery:








Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $520.00 $520.00 $520.00
SkillsFuture Funding $260.00 $364.00 $364.00
Total Nett Fee $260.00 $156.00 $156.00
GST (8%) $41.60 $41.60 $41.60
Total Fee Payable to SCCIOB $301.60 $197.60 $197.60

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

Course fees can be offset by using your SkillsFuture Credit!

UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!


  In-Classroom Training Synchronous e-learning
TGS Code TGS-2020513841 TGS-2019503923
Course Support Period 28 Nov 2020 to 25 Oct 2022 01 Sep 2019 to 21 Jun 2023

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