
Our Programmes
Delegates and Participants Management
Manage policies and procedures for the management, registration and engagement of participants, including participants’ travel management. Develop procedures to manage participants.

Module Content
- Develop organisational procedures for participant’s travel schedule
- Develop contingency plans for travel risks
- Facilitate acquisition of optimal agreements with vendors and suppliers
- Develop communications strategies for distribution of travel information
- Review travel arrangements based on feedback from participants
- Review proposed recommendations for future travel
- Develop registration procedures
- Develop contingency plans to manage high volume of registrations
- Develop registration area safety and access procedures
- Review registration processes based on feedback from participants
Methodology
Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.
Learning Outcomes
- Determine the key information required to optimise negotiations with vendors and suppliers
- Develop a standard operating procedure to support participants travel arrangements
- Travel Arrangement Contingency Planning
- Examine travel arrangement feedback and propose changes for future requirements
- Develop the registration process in line with the event requirements design and brief
- Evaluate the registration process and develop various contingencies to manage high volume of participants
Target Participants:
- Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events
- Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry
- Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification
Assessment and Certification
Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment.

Course Schedule
UPCOMING DATES:
31st May & 1st June 2021
Time:
9.00am to 6.00pm
Training Format:
Classroom TrainingUPCOMING DATES:
21st May & 24th May 2021
Time:
9.00am to 6.00pm
Training Format:
Delivered via synchronous e-learning
Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement
Course Fees
Singapore Citizens (21-39 Yrs Old) / Permanent Residents (21 & above) |
SG Citizens ≥ 40Yrs / SME Sponsored |
|
---|---|---|
Full Course Fees (incl. 7% GST) | $513.60 | $513.60 |
Training Grant | $240.00 | $432.00 |
Amount Payable (incl. 7% GST) | $273.60 | $81.60 |
Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.
Course fees can be offset by using your SkillsFuture Credit! |
In-Classroom Training | Synchronous e-learning | |
---|---|---|
TGS Code | TGS-2020513082 | TGS-2019503289 |
Course Support Period | 01 Nov 2020 to 20 Sep 2022 | 27 May 2019 to 26 May 2023 |

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