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WSQ Diploma in Design (Innovation)

Adopt emphathetic design to determine user's needs and wants, facilitate workshops for narrative design principles and storytelling techniques to conceptualise solutions. (Available in English only)

Course Content:

To equip professional, managerial and executives (PMEs) that are currently working or those intending to make a career switch to jobs specialising in design thinking and innovation.

The programme emphasises the manager’s ability and discipline to adopt empathetic design in determining the user’s needs and wants (the problem), facilitate workshops include narrative design principles and storytelling techniques to get team members to better understand the user’s needs and wants prior to thinking and conceptualising a solution or solutions. Conduct business presentation delivery to attain buy-in when engaging internal and external stakeholders for innovative solutions as conceptualised and developed by the team.

Course Participant Requirements

  • Age 21 years or above and have at least 2 years of work experience in supervisory or leadership position.
  • Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN.
  • All course modules must be completed in sequence
  • Course Fee before Funding, subject to 7% GST - $4,900.00
TGS Code TGS-2022013980 TGS-2022015350
Course Support Period 02 Jun 2022 to 31 May 2024 30 Aug 2022 to 25 Aug 2024

Empathetic Design

Apply and drive empathetic-centred design thinking to better understand users’ feelings and perceptions towards products and services, as well as the emotional tone of creative design work

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Facilitation

Facilitate workshops with the intent of guiding, mentoring and leading participants to move through the process of learning and planning

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Narrative Design

Develop the flow of the content through designing narrative elements to create an engaging audience experience

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Conceptual Thinking

Analyse and synthesise information by identifying key issues, perceiving unseen patterns and trends and deducing connections between issues to develop relevant ideas and solutions

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Systems Thinking

Identify, analyse and evaluate relationships among systems’ parts, with the use of simulation tools and systems thinking techniques and frameworks to understand situations and drive change for improvements

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Imagination and Exploration

Proliferate creative imagination techniques and embed reflection time into work processes to enable stakeholders to envision new solutions

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Business Presentation Delivery

Perform required tasks to prepare and present information in various business settings involving preparation, understanding of audience, delivery and tailoring of messages to be conveyed

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Language & Culture

A diverse range of courses that incorporate Mandarin both at a business and a personal level...
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Business Studies

Business, management and skill-specific programmes to meet training & development needs of local industries...
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Develop & deepen your skills in order to be ready for the opportunities arising from the Chinese market...
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SkillsFuture

Lifelong learning and build deep skills that enable you to grow in your profession...
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Corporate Training

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

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