
Our Programmes
Facilitation
Facilitate workshops with the intent of guiding, mentoring and leading participants to move through the process of learning and planning

Module Content
- Concept of design thinking
- Importance of design thinking
- Stages in the design thinking process
- How design thinking is used in other organisations
- Methods of applying design thinking for the organisation
- Concept of innovation management
Methodology
Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.
Learning Outcomes
- Prepare solutions generating workshop programmes and schedules
- Formulate strategies and contingencies to resolve issues
- Facilitate workshops for the organisation effectively
- Review and edit workshop collaterals
- Recommend changes to workshop schedules and progression
Target Participants:
- Lead Service Designer, Service Designer, Design Researcher, Design Executive, in designing of user experiences for the organisation
- PME who has the relevant work experience from other industries or sectors wanting to enhance one’s knowledge and skills, to expand one’s job portfolio or to seek national certification/qualification in the design industry specialising in innovation.
- PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the design industry specialising in innovation
- Applicants must be proficient with digital devices and apps to attend the e-learning session and complete all online assessments independently.
Medium of Instruction:
English
Total Training Hours: 16 hours (2 days)
Assessment and Certification
Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment

Course Schedule
UPCOMING DATES:
Please call 63341080 for more information
TIME:
9.00am to 6.00pm
Mode of Delivery:
Classroom LearningUPCOMING DATES:
Please call 63341080 for more information
TIME:
TBA
Mode of Delivery:
TBA
Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement
Course Fees
Category | Singapore Citizens & Permanent Residents | Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above | SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents) |
---|---|---|---|
Funding Source | SkillsFuture Funding (Baseline) | SkillsFuture Mid-Career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs |
Course Fees | $700.00 | $700.00 | $700.00 |
SkillsFuture Funding | $350.00 | $490.00 | $490.00 |
Total Nett Fee | $350.00 | $210.00 | $210.00 |
GST (8%) | $56.00 | $56.00 | $56.00 |
Total Fee Payable to SCCIOB | $406.00 | $266.00 | $266.00 |
Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.
|
In-Classroom Training | Synchronous e-learning | |
---|---|---|
TGS Code | TGS-2022016923 | TGS-2023018969 |
Course Support Period | 07 Nov 2022 to 08 Oct 2024 | 16 Feb 2023 to 15 Feb 2025 |

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