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Systems Thinking

Identify, analyse and evaluate relationships among systems’ parts, with the use of simulation tools and systems thinking techniques and frameworks to understand situations and drive change for improvements

Module Content

  • Elements of critical thinking
  • Brainstorming, storyboarding and other ideation techniques 
  • Event coordination
  • Principles and techniques of market research
  • Market trends and practices
  • Current business models
  • Project management
  • Report writing techniques
  • Presentation techniques

Methodology

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  • Explain the linkages between systems archetypes and design problem to stakeholders.
  • Discover new perspectives of design issues through system archetypes.
  • Develop new design ideas through systems thinking facilitation and use of guiding questions.
  • Assess of management implementation effect of design ideas through simulation tools.
  • Evaluate impact of System Thinking implementation to the organisational environment.

Target Participants:

  • Lead Service Designer, Service Designer, Design Researcher, Design Executive, in designing of user experiences for the organisation
  • PME who has the relevant work experience from other industries or sectors wanting to enhance one’s knowledge and skills, to expand one’s job portfolio or to seek national certification/qualification in the design industry specialising in innovation.
  • PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the design industry specialising in innovation
  • Applicants must be proficient with digital devices and apps to attend the e-learning session and complete all online assessments independently. 

Medium of Instruction:

English

Total Training Hours: 16 hours (2 days)

Assessment and Certification

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment

Course Schedule

UPCOMING DATES:

TBA

TIME:

TBA

Mode of Delivery:

TBA

UPCOMING DATES:

TBA

TIME:

TBA

Mode of Delivery:

TBA

Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

  Singapore Citizens (21-39 Yrs Old)
& Permanent Residents (21 & above)
SG Citizens ≥ 40Yrs /
SME Sponsored
Full Course Fees (incl. 7% GST) $749.00 $749.00
Training Grant $350.00 $490.00
Amount Payable (incl. 7% GST) $399.00 $259.00

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

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