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Business Negotiation (Logistics)

Develop on-going business partnerships through building good rapport and developing trust by delivering on promises  

Module Content

  • Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen
  • Develop outcomes to achieve through understanding the history of relationships, areas of agreement and  common goals
  • Develop collaborative atmosphere during negotiations to reach  agreeable solutions

Methodology

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  • Management of critical emotions and behaviours are linked to the success of leadership and impacts of business development 
  • Build rapport through effective communication and interpersonal skills to facilitate business negotiations 
  • Negotiate business based on impacts of organisation’s cost-benefit analysis, previous business relationships and areas of agreement to reach the agreeable solutions

Target Participants:

  • Shipping Specialist, Import Export Specialist, Manager, Assistant Manager, Supervisor, Team Lead in the logistics or freight forwarding and operations of a logistics organisation.
  • PMEs who have the relevant work experience from other service industries or sectors wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Logistics sector specialising in freight forwarding and operations.
  • PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the logistics sector specialising in Freight Forwarding and Operations.

Applicants must be proficient with digital devices and apps to attend the e-Learning delivery mode and complete all online assessments independently. 

Medium of Instruction:

English

Total Training Hours: 16 hours (4 days)

Min. Chinese Proficiency of Applicant:

 

Assessment and Certification

Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)

Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)

Course Schedule

Date, Time:

Please call 63341080 for more information

Mode of Delivery:

Classroom Learning

Online Registration:

Click here

Date, Time:

Please call 63341080 for more information

Mode of Delivery:

TBA

Online Registration:

TBA

Total Training Hours: 16 hours (4 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $700.00 $700.00 $700.00
SkillsFuture Funding $350.00 $490.00 $490.00
Total Nett Fee $350.00 $210.00 $210.00
GST (9%) $63.00 $63.00 $63.00
Total Fee Payable to SCCIOB $413.00 $273.00 $273.00

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

 

UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!

 

  In-Classroom Training Synchronous e-learning
TGS Code TGS-2023017811 TGS-2023019915
Course Support Period 06 Jan 2023 to 05 Jan 2027  30 Mar 2023 to 29 Mar 2027 

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