Logistics Solutions Sales

Identify customer needs, evaluate these needs and identify probable solutions so as to sell logistics solutions and services to solve the needs of customers 

Module Content

  • Review sales performance via key performance metrics
  • Facilitate further communication with customers identified as sales leads
  • Develop strong customer relationships
  • Develop competitor array for competitive analysis
  • Develop sales presentations and proposals clearly to outline solutions addressing customers’ needs and concerns


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  • Conduct competitive analysis to build and manage strong customer relationships.
  • Develop sales strategies objectively with key performance metrics to secure identified sales leads through effective communication of business propositions.
  • Analyse factors that impact local sales plans to develop and present the sales solutions proposal that addresses customers’ needs and expectations

Target Participants:

  • Business Development Manager, Sales and Marketing Manager, Vertical Sales Account Manager, Assistant Manager, Supervisor, Team Lead in the logistics or sales and customer service of a logistics organisation.
  • PMEs who have the relevant work experience from other service industries or sectors wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Logistics sector specialising in sales and customer service.
  • PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the logistics sector specialising in Sales and Customer Service
  • Applicants must be proficient with digital devices and apps to attend the e-Learning activity independently. 

Medium of Instruction:


Total Training Hours: 16 hours (4 days)

Min. Chinese Proficiency of Applicant:


Assessment and Certification

Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)

Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)

Course Schedule


10th to 13th June 2024 (English)


6.30pm to 10.30pm (Monday to Thursday)

Mode of Delivery:

Classroom Learning


10th to 13th June 2024 (English)


6.30pm to 10.30pm (Monday to Thursday)

Mode of Delivery:

Online Learning (Zoom)

Total Training Hours: 16 hours (4 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $820.00 $820.00 $820.00
SkillsFuture Funding $410.00 $574.00 $574.00
Total Nett Fee $410.00 $246.00 $246.00
GST (9%) $73.80 $73.80 $73.80
Total Fee Payable to SCCIOB $483.80 $319.80 $319.80

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!


  In-Classroom Training Synchronous e-learning
TGS Code TGS-2022016417 TGS-2023018384
Course Support Period 14 Oct 2022 to 13 Oct 2024 27 Jan 2023 to 26 Jan 2025

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