FOLLOW US

About Us

Our Programmes

WSQ Diploma in Retail (E-Commerce (Omni-Channel))

Gain the managerial and supervisory skills to optimise e-commerce operations and sales in a retail environment. (English Only)

Course Reference No: CRS-Q-0041700-RET

Course Content:

The WSQ Diploma in Retail (E-Commerce(Omni-Channel)) emphasises on the manager’s ability and discipline to perpetually optimise e-commerce operations through productivity and innovative initiatives, identify business opportunities locally and internationally by analysing online sales data.

Develop digital campaigns and marketing plan over different digital platforms to promote the brand portfolio and maximise the revenues from online sales. More importantly, to oversee the operation of order fulfilment and returns processing as well as business continuity to sustain the e-commerce 

Course Participant Requirements

  • Minimum O or N level and /or with at least 2 years of relevance experience
    • Preferably between 21 and 69 years old,
    • For applicants above 69 years old, he/she has to be
      • Employed in the related industries together with a company recommendation letter.
      • Physically fit enough to manage the job requirements of the Retail or relevant industries
  • All course modules must be completed in sequence
  • Course materials for e-learning based classes will be digital only

Productivity and Innovation Strategy

Manage systems to evaluate effectiveness of the productivity framework, conduct diagnosis and recommend areas for improvement. (English Only)

Course Reference No: CRS-Q-0042119-RET

Date Information

23 Feb 2021 (Tue)
09.00AM

Learn more

Business Opportunities Development

Identify necessary sources of information, extract applicable information, conduct customer needs analyses and monitor environmental landscapes in order to source viable business options. (English Only)

Course Reference No: CRS-Q-0042077-RET

Date Information

25 Feb 2021 (Thu)
09.00AM

Learn more

Brand Portfolio Management

Manage and execute branding features to create impactful point of differentiation for a brand and activate key levers for consumer awareness in growing portfolio user base. (English Only)

Couse Reference No: CRS-Q-0042078-RET

Date Information

02 Mar 2021 (Tue)
09.00AM

Learn more

E-Commerce Campaign Management

Develop detailed e-Commerce campaigns, liaise with partners to enhance online awareness, website and campaign visibility and manage campaigns. (English Only)

Course Reference No: CRS-Q-0042079-RET

Date Information

04 Mar 2021 (Thu)
09.00AM

Learn more

Social Media Marketing

Evaluate the potential and suitability of social media marketing opportunities, seek new ways of utilising social media channels, and monitor outcomes of social media marketing. (English Only)

Course Reference No: CRS-Q-0042080-RET

Date Information

09 Mar 2021 (Tue)
09.00AM

Learn more

Order Fulfilment and Returns Processing

Develop, revise and monitor order fulfilment guidelines to be competitive and in line with industry standards and in accordance to define the customer experience. (English Only)

Course Reference No: CRS-Q-0042081-RET

Date Information

11 Mar 2021 (Thu)
09.00AM

Learn more

Crisis Management

Allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures and communicate key messages to relevant stakeholders. (English Only)

Course Reference No: CRS-Q-0042082-RET

Date Information

15 Mar 2021 (Mon)
09.00AM

Learn more

Language & Culture

A diverse range of courses that incorporate Mandarin both at a business and a personal level...
Read More
View Detail

Business Studies

Business, management and skill-specific programmes to meet training & development needs of local industries...
Read More
View Detail

China Ready Suite

Develop & deepen your skills in order to be ready for the opportunities arising from the Chinese market...
Read More
View Detail

SkillsFuture

Lifelong learning and build deep skills that enable you to grow in your profession...
Read More
View Detail

Corporate Training

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

Sign Up Today