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Delegates and Participants Management

Manage policies and procedures for the management, registration and engagement of participants, including participants’ travel management. Develop procedures to manage participants.

Module Content

  • Develop organisational procedures for participant’s travel schedule
  • Develop contingency plans for travel risks
  • Facilitate acquisition of optimal agreements with vendors and suppliers
  • Develop communications strategies for distribution of travel information
  • Review travel arrangements based on feedback from participants
  • Review proposed recommendations for future travel
  • Develop registration procedures
  • Develop contingency plans to manage high volume of registrations
  • Develop registration area safety and access procedures
  • Review registration processes based on feedback from participants

Methodology

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  1. Determine the key information required to optimise negotiations with vendors and suppliers
  2. Develop a standard operating procedure to support participants travel arrangements
  3. Travel Arrangement Contingency Planning
  4. Examine travel arrangement feedback and propose changes for future requirements
  5. Develop the registration process in line with the event requirements design and brief
  6. Evaluate the registration process and develop various contingencies to manage high volume of participants 

Target Participants:

  1. Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events
  2. Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry
  3. Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification

Assessment and Certification

Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)

Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)

Course Schedule

UPCOMING DATES:

Please call 63341080 for more information

Time:

6.30pm-10.30pm

Mode of Delivery:

Classroom Learning

UPCOMING DATES:

Please call 63341080 for more information

Time:

TBA

Mode of Delivery:

TBA

Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $480.00 $480.00 $480.00
SkillsFuture Funding $240.00 $336.00 $336.00
Total Nett Fee $240.00 $144.00 $144.00
GST (9%) $43.20 $43.20 $43.20
Total Fee Payable to SCCIOB $283.20 $187.20 $187.20

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.



UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!

 

  In-Classroom Training Synchronous e-learning
TGS Code TGS-2020513082 TGS-2019503289
Course Support Period 21 Sep 2020 to 20 Sep 2026 27 May 2019 to 26 May 2025

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