Date Information
05 May 2021 (Wed)
09.00AM
Our Programmes
WSQ Professional Diploma in Leadership & People Management
A systematic approach to acquire corporate leadership capabilities and a complete leadership development certification roadmap for business leaders.
Course Content:
- Lead the implementation of vision within the organisation
- Manage the achievement of results in your team
- Support employees in developing their skills and expertise
- Cultivate harmonious and productive relationships in the workplace
- Be committed to self-development to capitalize on strengths and address weaknesses
- Manage change processes when working with team leaders
Lead Team
Lead the implementation of vision at operational levels within an organisation. Facilitate the implementation of strategy, promoting compliance with corporate governance requirements and providing direction to others.
Manage Achievement of Results
Manage the achievement of results - develop team plans, monitor and reward team performance and monitor the implementation of plans.
Enable People
Leadership is not only about having managerial skills but also the ability to engage, connect and enable people. Support employees to develop their skills and expertise. Identify skills requirements, facilitate learning opportunities and coach team leaders.
Cultivate Workplace Relationships
Master the skills and knowledge required to cultivate harmonious and productive relationships in the workplace. Topics include building relationships, promoting diversity and managing conflict among team members.
Manage Self
Leaders need to constantly take stock of themselves in terms of their capabilities, and be committed to self-development to capitalize on their strengths and address their weaknesses.
Develop Service Operations
Develop a service operations plan in order to deliver service excellence. It also includes evaluating the plan against key performance indicators and implementing corrective actions to improve performance.
Manage Change
Manage change processes when working with team leaders. It covers innovation, the implementation of change strategies and evaluating the impact of change.
Manage Partnerships for Service Excellence
Assess and evaluate the effectiveness of service partnerships and implement continual improvements to strengthen relationships with service partners.
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