About Us

Our Programmes

Sales Target Management

Set, analyse and achieve store sales targets to guide sales performance in the store, evaluate and monitor store productivity against business objectives, as well as identify factors that affect sales operations in stores.

Module Content

  • Learn to develop and set store sales targets
  • Communicate, drive and motivate team to achieve sales targets
  • Monitor and initiate to improve staff productivity
  • Review the business environment and raise potential changes in store sales targets
  • Recommend initiatives to support sales target achievement in alignment with organisational strategies and objectives


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  1. Determine store sales target and develop a sales plan taking into consideration factors impacting sales outcomes and trends in customer behaviour.
  2. Communicate sales target with team to drive and motivate them to achieve sales target with reference to emerging competitor and economic activities
  3. Monitor and initiate staff productivity improvement based on customer feedback to grow sales in the retail industry.
  4. Revise store sales target based on the business environment review and customer traffic generators.
  5. Support achievement of sales target by recommending initiatives that are aligned to organisational objectives.

Target Participants:

  1. Retail Manager, Store Manager / Assistant Manager, Supervisor, Team Lead in the daily business activities of retail store
  2. Industry practitioners who have the relevant work experience from other service industries or sectors wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Retail industry.
  3. Career switchers with managerial or leadership experience, or individuals in other related industries or wanting to join the retail industry

Medium of Instruction:


Total Training Hours: 16 hours (2 days)

Min. Chinese Proficiency of Applicant:


Assessment and Certification

Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)

Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)

Course Schedule

Upcoming Dates:

Please call 63341080 for more information


9.00 am to 6.00 pm

Delivery Mode:

Classroom Learning

Upcoming Dates:

Please call 63341080 for more information


9.00 am to 6.00 pm

Delivery Mode:

Classroom Learning

Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $540.00 $540.00 $540.00
SkillsFuture Funding $270.00 $378.00 $378.00
Total Nett Fee $270.00 $162.00 $162.00
GST (9%) $48.60 $48.60 $48.60
Total Fee Payable to SCCIOB $318.60 $210.60 $210.60

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!


  In-Classroom Training Synchronous e-learning
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