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SkillsFuture

Explore opportunities for lifelong learning and to build deep skills that enable you to grow as a specialist – no matter what you do. As you continue to develop the relevant knowledge and skills, the future is wide open because your skills are your most valuable asset. Skillsfuture is a national movement to provide Singaporeans with the opportunities to develop their fullest potential throughout life, regardless of their starting points. Through this movement, the skills, passion and contributions of every individual will drive Singapore's next phase of development towards an advanced economy and inclusive society.

Along with up to 90% funding for courses, learners can also apply their SkillsFuture Credit to offset their course fees. SkillsFuture Credit aims to encourage individuals to take ownership of their skills development and lifelong learning.

Scroll down to view our SkillsFuture-eligible programmes below or view all Our Programmes at a Glance 

WSQ Diploma in Tourism (Venue Management and Operations)

Equips learners to apply essential knowledge and skills pertaining to ...

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WSQ Tourist Guide Programme (In English or Mandarin)

A comprehensive training opportunity for people from all walks of life...

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China Ready Essentials for Managers and Executives

Pick up skills pertaining to the social and cultural differences betwe...

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WSQ Diploma in Retail (E-Commerce (Omni-Channel))

Gain the managerial and supervisory skills to optimise e-commerce oper...

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WSQ Diploma in Tourism (Events Management and Operations)

Equips learners to pursue careers in the BTMICE industry, from the man...

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SkillsFuture for Digital Workplace

If you're keen on enhancing your personal productivity with digital to...

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WSQ Diploma in Service Leadership

Acquire the skills and competencies to operationalise and implement se...

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WSQ Professional Diploma in Leadership & People Management

A systematic approach to acquire corporate leadership capabilities and...

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Understanding Mindsets and Markets of the New China Economy

Understand the present and real impact of China’s current economic tre...

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Reading a Set of Financial Accounts

Gain an insight to the differences in the financial industry between C...

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Business Mandarin for Banking Professionals

Banking and finance professionals who want to understand more the cult...

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Diploma in Translation & Interpretation

Designed for professionals who aspire to increase their versatility to...

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Effective Presentation Skills

Organize your public speaking opportunity with your thoughts in mind, ...

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How to Write a Business Proposal

Participants in this course will learn writing business proposals for ...

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Business Mandarin for Legal Professionals

This course aims to equip legal professionals with the legal terminolo...

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Business Mandarin Specialising in Finance and Accounting Terms

Participants get to understand China economics and the finance system,...

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Certificate in Supervisory Management

Improve your role as a supervisor and effectively bridge the gap betwe...

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Fundamentals of the Personal Data Protection Act

Understand the Personal Data Protection Act (PDPA), identify possible ...

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Impact of Lao Tzu, Confucius and Sun Tzu on Current Business Philosophies

This programme covers the key themes of the respective philosophers of...

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Applying Sun Tzu's Art of War Strategy in Modern Business

Focuses on the application of Sun Tzu’s Art of War Strategy in modern ...

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WSQ Certificate in Service Excellence

Equip yourself with the resilience to handle challenging situations an...

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WSQ Advanced Certificate in Service Excellence

The WSQ Advanced Certificate in Service Excellence aims to groom servi...

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Business Negotiation

Learn how to effectively negotiate with Chinese counterparts in a busi...

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Events Planning and Management

Develop, manage and execute event plans according to agreed timelines ...

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Delegates and Participants Management

Manage policies and procedures for the management, registration and en...

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Sponsorship Management

Identify sponsorship requirements and organise activities according to...

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Resource Management

Equips learners to make use of tools and techniques to monitor resourc...

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Project Management

Facilitate brainstorming discussions, encourage idea generation and sh...

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MICE Equipment Management and Venue Management

Develop purchasing, leasing and maintaining equipment service contract...

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Manpower Planning

Conduct project level manpower forecasts to bridge gaps between manpow...

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Workplace Safety and Health Performance Management

Develop Workplace Safety and Health (WSH) inspection plans and review ...

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Managing Stakeholder Expectations

Deliver service excellence that is in line with the organisation’s cus...

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Compelling Chinese Copywriting for Social Media

Understand the similarities and differences between Chinese and Wester...

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Sales Target Management

Set, analyse and achieve store sales targets to guide sales performanc...

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Customer Loyalty

Manage customer loyalty and retention programmes within the organisati...

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Service Information and Results

Analyse customer data to establish and improve the level of service qu...

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Service Challenges

Develop service recovery frameworks, cascade service recovery procedur...

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Problem Identification

Identify root causes and underlying factors of problems or situations ...

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Process Improvement

Evaluate, report and resolve service shortfalls in line with organisat...

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Gearing Up to be Cross-Culturally Effective

Build knowledge on the cultural similarities and differences in the as...

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Expanding Your Business in China Through Online Platforms

Gain knowledge on China digital marketing and the approach in establis...

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Productivity and Innovation Strategy

Manage systems to evaluate effectiveness of the productivity framework...

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Business Opportunities Development

Identify necessary sources of information, extract applicable informat...

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Brand Portfolio Management

Manage and execute branding features to create impactful point of diff...

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E-Commerce Campaign Management

Develop detailed e-Commerce campaigns, liaise with partners to enhance...

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Social Media Marketing

Evaluate the potential and suitability of social media marketing oppor...

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Order Fulfilment and Returns Processing

Develop, revise and monitor order fulfilment guidelines to be competit...

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Crisis Management

Allocate resources to handle a crisis, identify crisis response and re...

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Write a Business Plan

Learn to write an impressive business plan through systematic approach...

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Apply Basic Negotiation Skills and Techniques

Identify negotiation outcomes and the roles and responsibilities, prep...

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Idea Generation and Selection

Facilitate brainstorming discussions, encourage idea generation and sh...

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Develop New Products/Services

Learn how to innovate product or service offerings and ensure that it ...

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Foster Service Innovation

Promote service innovation culture within the organisation and lead yo...

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Optimise Workforce for Service Excellence

Acquire the fundamental skills on how to develop manpower resource pla...

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Analyse Service Quality and Customer Satisfaction to Develop Service Recovery

Develop service recovery frameworks and implement improvement plans to...

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Lead with Service Vision

Covers how to conform to the organisation’s customer-focused strategy ...

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Develop Service Operations

Develop service operation plans to provide excellent service, evaluate...

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Manage Partnerships for Service Excellence

Assess and evaluate the effectiveness of service partnerships and impl...

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Lead Team

Lead the implementation of vision at operational levels within an orga...

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Manage Achievement of Results

Manage the achievement of results - develop team plans, monitor and re...

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Enable People

Support employees to develop their skills and expertise. Identify skil...

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Cultivate Workplace Relationships

Master the skills and knowledge required to cultivate harmonious and p...

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Manage Self

Take stock of yourself in terms of your capabilities as a leader, and ...

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Manage Change

Manage change processes when working with team leaders. It covers inno...

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Adopting Mobile Payment to Seize Chinese Business Opportunities

Overview of the China mobile-payment ecosystem, its different payment ...

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Demonstrate the Service Vision

Recognise the importance of their role in contributing to the organisa...

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Engage in Service Innovation

Understanding the importance of service innovation and the methods and...

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Optimise Performance in Diverse Service Environment

Acknowledge the importance of inclusiveness, demonstrating the use of ...

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Implement Operations for Service Excellence

Understand their role in the service value chain, learn effective comm...

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Role Modelling to Establish Customer Relationship

Learn to develop a role model of your organisation's service vision in...

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Manage Service Operations and Performance

Understand the effective management of resources while being able to m...

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Cultivate and Manage Service Performance

Manage a diverse service environment and improve service performance t...

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Secure Prospect Commitment

Identify and negotiate with potential customers to achieve sales, fina...

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Provide GEMS with a Positive and Professional Image

Equips learners in applying different techniques to serve the diverse ...

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Respond to Service Challenges

Equips learners with the necessary skills and knowledge essential for ...

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Provide Value-Added Customer Service

Leverage on the available organisation resources when engaging with cu...

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Certificate in International Business Mandarin

Specially designed for individuals who wish to improve their Business ...

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Certificate in International Business Mandarin - Foundation

Designed for learners who wish to build their foundation and acquire t...

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Certificate in International Business Mandarin - Comprehensive

Designed for learners who wish to acquire the necessary Chinese profic...

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Certificate in International Business Mandarin - Reading & Writing

Designed for learners who want to improve their reading and writing sk...

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Certificate in International Business Mandarin - Conversational

Designed for learners who wish to acquire the listening and speaking s...

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Language & Culture

A diverse range of courses that incorporate Mandarin both at a business and a personal level...
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Business Studies

Business, management and skill-specific programmes to meet training & development needs of local industries...
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China Ready Suite

Develop & deepen your skills in order to be ready for the opportunities arising from the Chinese market...
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SkillsFuture

Lifelong learning and build deep skills that enable you to grow in your profession...
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Corporate Training

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

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