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Certificate in Supervisory Management

Improve your role as a supervisor and effectively bridge the gap between staff and management. 

This course focuses on supervisory management skills and covers four main areas:

  • Framework for supervisor
  • Supervisory tools
  • Supervisory responsibilities
  • How you can improve your effectiveness as a supervisor

Module Content

  • Roles & function of a supervisor
  • Be an effective and respected leader:
    • Effective communication management skills
  • Get your staff to follow you
    • Excellent start for staff – Professional orientation
    • Developing sense of belonging – Professional skills training
    • Staff Evaluation – Staff appraisal methods
    • Disciplinary actions – When, Where & How
  • Work efficiency:
    • Job planning and assignment
    • Production or Service Management
    • Time Management and Quality Control
    • Materials Management and Cost Control
    • Conflict Management and Team Building
  • Be the bridge between staff & management

Learning Outcomes

The course will feature various case studies, discussions and self-assessment activities so that participants will understand more about themselves and how to best deal with their co-worker(s) in an effective manner. 

Target Participants:

This course is designed for those who wish to understand more about supervisory management in a working environment. You can be a supervisor of just two to three staff members or a manager who supervises hundreds of staff.

Medium of Instruction:

English

Total Training Hours30 hours (7.5 hours x 4 days)

Assessment and Certification

Participants who fulfill at least 75% of attendance for the whole course and pass the end-of course assessment will be awarded the Certificate of Attendance (COA).

Course Schedule

Upcoming Dates:

TBA

Time:

9.30am to 5.30pm

Training Format:

Delivered via synchronous e-learning

Total Training Hours: 30 hours (7.5 hours x 4 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Full Course Fees (incl. 7% GST) $642.00
Membership Fee (incl. 7% GST, non-refundable) $53.50
SDF Training Grant is available for Singapore Citizens / PRs sponsored by local associations and SMEs. Terms & Conditions apply.

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