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Delegates and Participants Management

Manage policies and procedures for the management, registration and engagement of participants, including participants’ travel management. Develop procedures to manage participants.

Module Content

  • Develop organisational procedures for participant’s travel schedule
  • Develop contingency plans for travel risks
  • Facilitate acquisition of optimal agreements with vendors and suppliers
  • Develop communications strategies for distribution of travel information
  • Review travel arrangements based on feedback from participants
  • Review proposed recommendations for future travel
  • Develop registration procedures
  • Develop contingency plans to manage high volume of registrations
  • Develop registration area safety and access procedures
  • Review registration processes based on feedback from participants

Methodology

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  1. Determine the key information required to optimise negotiations with vendors and suppliers
  2. Develop a standard operating procedure to support participants travel arrangements
  3. Travel Arrangement Contingency Planning
  4. Examine travel arrangement feedback and propose changes for future requirements
  5. Develop the registration process in line with the event requirements design and brief
  6. Evaluate the registration process and develop various contingencies to manage high volume of participants 

Target Participants:

  1. Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events
  2. Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry
  3. Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification

Assessment and Certification

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment.

Course Schedule

UPCOMING DATES:

28th & 29th April 2021

Time:

9.00am to 6.00pm

Training Format:

Classroom Training

UPCOMING DATES:

30th April & 3rd May 2021

Time:

9.00am to 6.00pm

Training Format:

Delivered via synchronous e-learning

Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement

Course Fees

  Singapore Citizens (21-39 Yrs Old) /
 Permanent Residents (21 & above)
SG Citizens ≥ 40Yrs /
SME Sponsored
Full Course Fees (incl. 7% GST) $513.60 $513.60
Training Grant $240.00 $432.00
Amount Payable (incl. 7% GST) $273.60 $81.60

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

Course fees can be offset by using your SkillsFuture Credit!

 

  In-Classroom Training Synchronous e-learning
TGS Code TGS-2020513082 TGS-2019503289
Course Support Period 01 Nov 2020 to 20 Sep 2022 27 May 2019 to 26 May 2023

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