24 May 2021 (Mon)
Equips learners to pursue careers in the BTMICE industry, from the managerial and business facets to the delivery of a safe, successful, profitable and customer focused event as per customer expectations.
This WSQ diploma comprises 7 modules.
Course Participant Requirements
|Course Support Period||05 Sep 2019 to 04 Sep 2021|
Develop, manage and execute event plans according to agreed timelines and budgetary requirements. Manage implementation of integrated plans for multiple events to ensure cohesive planning
Identify negotiation outcomes and the roles and responsibilities, prepare information which may affect negotiations before applying the processes and techniques to achieve the desired outcomes.
Identify sponsorship requirements and organise activities according to sponsorship and financial parameters. Facilitate acquisition of sponsorship opportunities and timely execution of sponsorship agreements.
Manage policies and procedures for the management, registration and engagement of participants, including participants’ travel management. Develop procedures to manage participants.
Manage vendor relationships by ensuring performance as per contracts, operations within standards established by the organisation such as adherence to safety, security, compliance standards. Develop and sustain vendor relationships and manage vendor performance.
Manage crowd control within defined boundaries including crowd control planning and risk mitigation strategies. Develop plans and procedures for effective crowd control.
Deploy tools, procedures and resources to respond to accidents and incidents efficiently. Oversee the management of accidents and incidents, from planning to command and control in emergency response centres.
To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional trainers. Successful customer retention is about exceeding the customer expectations so that they become loyal advocates for your brand.
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