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Our Programmes

Upcoming Courses

Are you ready to seize new opportunities and take your professional journey to the next level? Our upcoming course offerings have been designed to empower working adults with cutting-edge skills that are in high demand in today's rapidly evolving landscape.

Scroll down to view our latest and upcoming courses below or view all Our Programmes at a Glance.

SCCIOB Tourist Guide Training Programme

Attain the skills and thematic knowledge to be STB’s licensed tourist ...

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四大名著 Strategic Sustainability Masterclass

This series of workshops is designed for Senior Management, SME Entrep...

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HR programmes

HR Programmes

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Diploma in Translation & Interpretation

Designed for professionals who aspire to increase their versatility to...

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Supply Chain Management

Focused on a more traditional management and business based approach, ...

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WSQ Retail Operations

Develop business opportunities, manage operational and service excelle...

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WSQ Diploma in Retail (E-Commerce (Omni-Channel))

Gain the managerial and supervisory skills to optimise e-commerce oper...

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WSQ Diploma in Retail (Marketing)

Optimise the marketing activities of an organisation through identifyi...

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WSQ Diploma in Design (Business)

Be equipped with the right skills to incorporate Design Thinking into ...

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WSQ Diploma in Design (Innovation)

Adopt emphathetic design to determine user's needs and wants, facilita...

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WSQ Diploma in Logistics (Sales and Customer Service)

Sales and Customer Service has an essential role to play in every mark...

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WSQ Diploma in Logistics (Freight Forwarding and Operations)

Freight forwarders should be experts at organizing the tasks required ...

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WSQ Food Services

Increasingly, local food and beverages (F&B) companies are using techn...

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Visualise and Communicate Data with Tableau

In this course, learn to select appropriate visualisation techniques a...

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Data-Mining and Modelling

In this course, learn to prepare data sets for analysis and conduct da...

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Excel for Infographics & Data Visualisation

In this course, learn to execute tasks related to designing and produc...

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Business Mandarin for Banking Professionals

Banking and finance professionals who want to understand more the cult...

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Compelling Chinese Copywriting for Social Media

Understand the similarities and differences between Chinese and Wester...

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Business Mandarin Specialising in Finance and Accounting Terms

Participants get to understand China economics and the finance system,...

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Certificate in Supervisory Management

Improve your role as a supervisor and effectively bridge the gap betwe...

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Fundamentals of the Personal Data Protection Act 2020

Understand the Personal Data Protection Act (PDPA), identify possible ...

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Leadership & People Management

A systematic approach to acquire corporate leadership capabilities and...

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Applying Sun Tzu's Art of War Strategy in Modern Business

Focuses on the application of Sun Tzu’s Art of War Strategy in modern ...

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China Ready Essentials for Managers and Executives

Pick up skills pertaining to the social and cultural differences betwe...

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WSQ Certificate in Service Excellence

Equip yourself with the resilience to handle challenging situations an...

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WSQ Advanced Certificate in Service Excellence

The WSQ Advanced Certificate in Service Excellence aims to groom servi...

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WSQ Advanced Certificate in Team Leadership

For leaders wanting to refine their strategic skills, the WSQ Advanced...

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Business Negotiation

Learn how to effectively negotiate with Chinese counterparts in a busi...

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Events Planning and Management

Develop, manage and execute event plans according to agreed timelines ...

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Delegates and Participants Management

Manage policies and procedures for the management, registration and en...

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Sponsorship Management

Identify sponsorship requirements and organise activities according to...

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Resource Management

Equips learners to make use of tools and techniques to monitor resourc...

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Project Management

Facilitate brainstorming discussions, encourage idea generation and sh...

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MICE Equipment Management and Venue Management

Develop purchasing, leasing and maintaining equipment service contract...

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Manpower Planning

Conduct project level manpower forecasts to bridge gaps between manpow...

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Workplace Safety and Health Performance Management

Develop Workplace Safety and Health (WSH) inspection plans and review ...

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Managing Stakeholder Expectations

Deliver service excellence that is in line with the organisation’s cus...

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Effective Presentation Skills

Organize your public speaking opportunity with your thoughts in mind, ...

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How to Write a Business Proposal

Participants in this course will learn writing business proposals for ...

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Business Mandarin for Legal Professionals

This course aims to equip legal professionals with the legal terminolo...

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Sales Target Management

Set, analyse and achieve store sales targets to guide sales performanc...

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Customer Loyalty

Manage customer loyalty and retention programmes within the organisati...

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Service Information and Results

Analyse customer data to establish and improve the level of service qu...

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Service Challenges

Develop service recovery frameworks, cascade service recovery procedur...

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Problem Identification

Identify root causes and underlying factors of problems or situations ...

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Process Improvement

Evaluate, report and resolve service shortfalls in line with organisat...

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Productivity and Innovation Strategy

Manage systems to evaluate effectiveness of the productivity framework...

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Business Opportunities Development

Identify necessary sources of information, extract applicable informat...

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Brand Portfolio Management

Manage and execute branding features to create impactful point of diff...

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E-Commerce Campaign Management

Develop detailed e-Commerce campaigns, liaise with partners to enhance...

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Social Media Marketing

Evaluate the potential and suitability of social media marketing oppor...

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Order Fulfilment and Returns Processing

Develop, revise and monitor order fulfilment guidelines to be competit...

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Crisis Management

Allocate resources to handle a crisis, identify crisis response and re...

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Write a Business Plan

Learn to write an impressive business plan through systematic approach...

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Food and Beverage Inventory Management

Restaurants are more likely to find long-term success if they practice...

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Technology Application and Implementation

Technology has touched every aspect of life, including the food and be...

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Productivity Optimisation for Food and Beverages Operations

Unlike many other industries in process manufacturing, the food & beve...

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Emergency Response Management

Though emergency plans are important for all companies, they may be pa...

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Customer Acquisition and Relationship Management

Trying to understand customer acquisition in any business is probably ...

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Diploma in Tourism

Equips learners to pursue careers in the BTMICE industry, from the man...

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Diploma in Tourism (Venue Management and Operations)

Equips learners to apply essential knowledge and skills pertaining to ...

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Idea Generation and Selection

Facilitate brainstorming discussions, encourage idea generation and sh...

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Develop Service Operations

Develop service operation plans to provide excellent service, evaluate...

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Lead Team

Lead the implementation of vision at operational levels within an orga...

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Manage Achievement of Results

Manage the achievement of results - develop team plans, monitor and re...

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Enable People

Support employees to develop their skills and expertise. Identify skil...

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Cultivate Workplace Relationships

Master the skills and knowledge required to cultivate harmonious and p...

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Manage Self

Take stock of yourself in terms of your capabilities as a leader, and ...

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Manage Change

Manage change processes when working with team leaders. It covers inno...

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Adopting Mobile Payment to Seize Chinese Business Opportunities

Overview of the China mobile-payment ecosystem, its different payment ...

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Demonstrate the Service Vision

Recognise the importance of their role in contributing to the organisa...

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Engage in Service Innovation

Understanding the importance of service innovation and the methods and...

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Optimise Performance in Diverse Service Environment

Acknowledge the importance of inclusiveness, demonstrating the use of ...

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Role Modelling to Establish Customer Relationship

Learn to develop a role model of your organisation's service vision in...

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Manage Service Operations and Performance

Understand the effective management of resources while being able to m...

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Cultivate and Manage Service Performance

Manage a diverse service environment and improve service performance t...

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Secure Prospect Commitment

Identify and negotiate with potential customers to achieve sales, fina...

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Provide GEMS with a Positive and Professional Image

Equips learners in applying different techniques to serve the diverse ...

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Respond to Service Challenges

Equips learners with the necessary skills and knowledge essential for ...

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Create Customer Experience

Recognise your customers' needs and concerns, display personalised ser...

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Tour Guide Operations

Execute activities required for the smooth running of tour guiding dut...

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Tour Leading Operations

Execute inbound and/or outbound travel operations to ensure smooth del...

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Provide Value-Added Customer Service

Leverage on the available organisation resources when engaging with cu...

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Encourage People

Work effectively in the area of developing team members’ skills. Cover...

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Implement Change

Implement change processes within a workgroup. Identify opportunities ...

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Support Achievement of Results

Achieve results within a limited area of responsibility. Covers interp...

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Support Team

Support and lead a team. Conduct team planning activities, demonstrate

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Develop Self

Addresses the skills and knowledge required to model personal effectiv...

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Build Team Relationships

Build strong and productive work relationships in teams. Covering part...

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Language & Culture

A diverse range of courses that incorporate Mandarin both at a business and a personal level...
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Business Studies

Business, management and skill-specific programmes to meet training & development needs of local industries...
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China Ready Programme

Develop & deepen your skills in order to be ready for the opportunities arising from the Chinese market...
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Upcoming Courses

Upskill. Innovate. Seize new Opportunities. - Advance your career with our upcoming courses at SCCIOB today!...
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Corporate Training

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

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