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Business Opportunities Development

Identify necessary sources of information, extract applicable information, conduct customer needs analyses and monitor environmental landscapes in order to source viable business options. (English Only)

Module Content

  • Extract information from reliable sources to analyse market potential of viable areas for investment
  • Conduct customer needs analysis to determine market demand
  • Conduct environmental scans to identify internal and external factors that impact achievement of organisational objectives
  • Identify and evaluate business opportunities to find viable options in consultation with management


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course.

Learning Outcomes

  1. Prepare for business opportunities development work with the analysis of market potential
  2. Conduct customer needs to determine size of market demand
  3. Conduct environmental scans  to help identify factors that may affect organisational objectives
  4. Evaluate business opportunities in consultation with management to select viable options for implementation.

Target Participants:

  1. E-Commerce/Retail Manager, Assistant Manager, Supervisor, Team Lead in the daily retail or e-commerce activities of retail store.
  2. PMEs who have the relevant work experience from other service or information technology industries wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Retail industry focusing on e-commerce.
  3. PMEs and career switchers with supervisory or managerial experience, or individuals in information technology or other related industries or wanting to join the retail industry focusing on e-commerce

Medium of Instruction:


Total Training Hours: 16 hours (4 days)

Assessment and Certification

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment.

Course Schedule


Please call 63341080 for more information



Mode of Delivery:



Please call 63341080 for more information



Mode of Delivery:


Total Training Hours: 16 hours (4 days)
Registration Closing Date: 7 days before course commencement

Course Fees

Category Singapore Citizens & Permanent Residents Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
Funding Source SkillsFuture Funding (Baseline) SkillsFuture Mid-Career Enhanced Subsidy SkillsFuture Enhanced Training Support for SMEs
Course Fees $680.00 $680.00 $680.00
SkillsFuture Funding $340.00 $476.00 $476.00
Total Nett Fee $340.00 $204.00 $204.00
GST (8%) $54.40 $54.40 $54.40
Total Fee Payable to SCCIOB $394.40 $258.40 $258.40

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

Course fees can be offset by using your SkillsFuture Credit!

UTAP - Get up to 50% Nett Course Fee support as an NTUC Member!


  In-Classroom Training Synchronous e-learning
TGS Code TGS-2020513304 TGS-2022011641
Course Support Period 08 Dec 2020 to 26 Sep 2024 21 Feb 2022 to 20 Feb 2026

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