Our Programmes

Module Content

Topics

Data analytics
• Understand the importance of analytics in food services environment
• Identify the data journey life cycle.
• Perform basic data preparation using Microsoft Excel in food services context
• Perform data visualisation using Microsoft Excel

Cyber Security
• Identifying cyber security threats
• Strategies to manage cyber security threats in food services environment
• Review usage of digital technology tools, systems and software to identify any breaches of food services organisation’s digital and IT policies.

Automation
• Overview of Robotic Process Automation (RPA)
• Identify types of RPA tool
• Identify routine food services processes that can be automated by using UI Path

In-demand digital tools in workplace
• Augmented Reality
• Virtual Reality
• Digital Marketing

Methodology

• Concept Presentation
• Simulation Group Discussion
• e-Learning activity
• Practical / Hands-on activity

Learning Outcomes

Upon completion of the course, the learners will be able to:

• Perform basic data preparation using electronic spreadsheets to generate data visualisation to understand the importance of data analytics.
• Apply best practices to identify, monitor and use of safeguard cyber security risks.
• Identify tools, systems and software in workplace processes for automation to improve productivity.
• Use digital collaboration applications and technology-enabled communication systems as in-demand digital tools
• Personalize a post-course action plan to deepen the skills