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SkillsFuture Digital Workplace 2.0 (SFDW 2.0) - Retail (Asynchronous e-learning and Classroom)

Designed to be industry centric, relevant and current to benefit staff of local enterprises or individuals planning to upskill their digital proficiency in the Retail sector.

Module Content

Topics

Data analytics
• Understand the importance of analytics in retail environment
• Identify the data journey life cycle.
• Perform basic data preparation using Microsoft Excel in retail context
• Perform data visualisation using Microsoft Excel Cyber Security:
• Types and areas prone to cyber security risks
• Best practices to monitor and safeguard against cyber security risks

Cyber Security
• Identifying cyber security threats
• Strategies to manage cyber security threats in retail environment
• Review usage of digital technology tools, systems and software to
identify any breaches of retail organisation’s digital and IT policies.

Automation
• Overview of Robotic Process Automation (RPA)
• Identify types of RPA tool
• Identify routine retail processes that can be automated by using UI Path

In-demand digital tools in workplace
• Augmented Reality
• Virtual Reality
• Digital Marketing

 

Methodology

• Concept Presentation
• Simulation Group Discussion
• e-Learning activity
• Practical / Hands-on activity

Learning Outcomes

Upon completion of the course, the learners will be able to:

  • Perform basic data preparation using electronic spreadsheets to generate data visualisation to understand the importance of data analytics.
  • Apply best practices to identify, monitor and use of safeguard cyber security risks.
  • Identify tools, systems and software in workplace processes for automation to improve productivity.
  • Use digital collaboration applications and technology-enabled communication systems as in-demand digital tools
  • Personalize a post-course action plan to deepen the skills

Target Participants:

Professional, Managers, Executives (PMEs)

Entry Requirements

1) Age 21 years or above and have at least 2 years of work experience requiring to enhance their proficiency in digital skills.
2) Able to speak, listen, read and write English at a profi ciency level not lower than the Employability Skills WSQ Level 3 WPL (Comprehensive) and WPN.

Assessment and Certification

Participants who achieve 75% attendance and pass the end-of-course assessment will be awarded the Certificate of Attendance.

Course Schedule

Upcoming dates:

Please call 63341080 for more information

Time:

TBA

Mode of delivery:

Classroom Learning

Upcoming dates:

Please call 63341080 for more information

Time:

TBA

Mode of delivery:

TBA

16 hours

Course Fees

Subsidy Type MCES (up to 90% subsidy) SSG (up to 70% subsidy) ETSS (up to 90% subsidy)
  Singaporean (40 y/o & above) Singaporean (21 - 39 y/o) & PRs (21 y/o & above) Company Sponsored Learners (Singaporean & PRs 21 y/o & above
Full Course Fees $750.00 $750.00 $750.00
Subsidy Amount $675.00 $525.00 $675.00
Nett Fee Payable
(incl. 9% GST)
$95.25 $245.25 $95.25

Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.

Additional SkillsFuture Credit (Mid-Career Support) - $500 can be used as well, find out more here.

 

  In-Classroom Training Synchronous e-learning
TGS Code TGS-2023038945  
Course Support Period

11-10-2023 to 30-06-2025

 

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