Our Programmes
Technology Application and Implementation
The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional. Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality.
From online ordering, self-checkouts and touchless payments to delivery and pick-up, the F&B industry can no longer afford to ignore the trends that are helping businesses reinvent themselves to remain relevant and competitive.
Module Content
- Trending technology and its application in the operational and management process of food services
- Technology integration tools, plans and approaches
- Technology installation and troubleshooting methods
- Risks involved with implementation of automation and new technologies
- Performance metrics to measure effectiveness of automation and new technologies
- Methods and steps to introduce technologies into food and beverage operations
Methodology
Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.
Learning Outcomes
- Understand and identify suitable emerging technologies that can be integrated to existing operational and management process.
- Identify, generate ideas on the use of automation and new technologies in solving business problems and assess their risks.
- Manage the implementation of technology installation and monitor the initial usage to ensure the meeting of business requirements
- Measure the effectiveness of the automation and new technologies installed do solve business problems.
Target Participants:
- Outlet Manager / Assistant Manager, Executive, Supervisor, managing the daily operations of the food and beverage outlets.
- Individuals who have the relevant work experience within the food industry and from other service industries or sectors wanting to enhance their knowledge and skills, expand their job portfolio or are seeking national certification/qualification in the Food Services industry.
- Career switchers with supervisory or managerial experience, or individuals in other related industries wanting to join the Food Services industry.
- Age 21 years or above and have at least 2 years of work experience in supervisory or leadership position.
- Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN.
Medium of Instruction:
English
Total Training Hours: 16 hours (2 days)
Assessment and Certification
Participants who achieve at least 75% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 16 Hours course)
Participants who achieve 100% attendance and pass the end-of-course assessment will be awarded the Statement of Attainment
(FOR ALL 4/ 8 Hours course)
Course Schedule
UPCOMING DATES:
Please call 63341080 for more information
TIME:
9.00am to 6.00pm
Mode of Delivery:
Classroom LearningUPCOMING DATES:
TBA
TIME:
TBA
Mode of Delivery:
TBA
Total Training Hours: 16 hours (2 days)
Registration Closing Date: 7 days before course commencement
Course Fees
| Category | Singapore Citizens & Permanent Residents | Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above | SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents) |
|---|---|---|---|
| Funding Source | SkillsFuture Funding (Baseline) | SkillsFuture Mid-Career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs |
| Course Fees | $500.00 | $500.00 | $500.00 |
| SkillsFuture Funding | $250.00 | $350.00 | $350.00 |
| Total Nett Fee | $250.00 | $150.00 | $150.00 |
| GST (9%) | $45.00 | $45.00 | $45.00 |
| Total Fee Payable to SCCIOB | $295.00 | $195.00 | $195.00 |
Prices shown are not inclusive of application fee and/or any other additional fees that may be stipulated.
|
UTAP - Get up to 50% Nett Course Fee support as an NTUC Member! |
| In-Classroom Training | Synchronous e-learning | |
|---|---|---|
| TGS Code | TGS-2022017504 | TGS-2023021481 |
| Course Support Period | 16 Dec 2022 to 15 Dec 2024 | 19 May 2023 to 18 May 2025 |
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