Retail (E-Commerce (Omni-Channel))

Retail

Gain the managerial and supervisory skills to optimise e-commerce operations and sales in a retail environment. (English Only)

Course Content:

Retail (E-Commerce(Omni-Channel)) emphasises on the manager’s ability and discipline to perpetually optimise e-commerce operations through productivity and innovative initiatives, identify business opportunities locally and internationally by analysing online sales data.

Develop digital campaigns and marketing plan over different digital platforms to promote the brand portfolio and maximise the revenues from online sales. More importantly, to oversee the operation of order fulfilment and returns processing as well as business continuity to sustain the e-commerce.

Course Participant Requirements

  • Minimum O or N level and/or with at least 2 years of relevant experience
    • Preferably between 21 and 69 years old,
    • For applicants above 69 years old, he/she has to be
      • Employed in the related industries together with a company recommendation letter.
      • Physically fit enough to manage the job requirements of the industry
  • All course modules must be completed in sequence
  • Course materials for e-learning based classes will be digital only