AI for Business Communication

Upon completion of this course, participants will be able to:

• Understand the fundamental concepts of AI and its applications in business communication.
• Learn how to implement AI tools such as chatbots and virtual assistants to improve customer service.
• Explore the use of natural language processing and sentiment analysis to gain insights from customer feedback.
• Develop skills in automated content generation for marketing and communication purposes.
• Analyze case studies to apply theoretical knowledge to real-world business scenarios.
• Enhance internal communication processes using AI-driven solutions.
• Gain insights into the ethical considerations and challenges of using AI in business communication.

• Business Professionals, Marketing and Communication Specialists, Customer Service Managers, IT and technology enthusiasts, students and academics, as well as entrepreneurs and start-up founders.