Soh Bee Hong Jacqueline

Key Domains/Areas of Practice

Specialized training areas include Emotional Intelligence (EQ) Mindset Change Programmes, Offer Customized and Personalized Services (OCPS), Certified Service Professional programs (CSP), Problem Solving and Decision Making (PSDM), Effective Communications (CRM), Apply Teamwork in Workplace (ATW) and has conducted numerous workshops in Brunei, Vietnam, Philippines, Taiwan (in Mandarin), Hong Kong (in Cantonese), Malaysia, and Singapore with consistent favourable feedback.
She also lectures academic subjects such as Retail Management, Marketing, Economics, HR/Training modules, Business Benchmarking for Diploma in Tourism and Hospitality & Management (DTHM)and Business and Technology Education Council, UK (BTEC) and Edinburgh Napier University, UK

Qualifications Levels and Description

Bachelor’s Degree or equivalent
International Business Management

WSQ specialist diploma
WSQ Diploma in Continuing Education (DACE)

Experience
Knowledge and experience in developing business opportunities particularly in international business marketing, sales, and account management with the IT and engineering industries. Experience in soft skill training and process work. She is currently among a pool of trainers who are recognized by Singapore Workforce Development Agency to plan, deliver competency-based facilitated training and conduct competency-based assessments for positive learning outcomes.

Status: Currently serving as a part-time trainer at SCCIOB.