Develop Resilience with Effective Crisis Management Skills in just 2 days
This course equips learners with essential skills to effectively prepare for and respond to crises in the retail or e-commerce sector. It emphasizes proactive planning, structured recovery processes, and continuous improvement in crisis response.
KEY LEARNING OUTCOMES
Upon completion of this course, participants will be able to:
- Prepare the crisis management plan as part of business contingency planning.
- Execute crisis response and recovery procedures in alignment with continuity strategies.
- Assess crisis management procedures for continuous improvement.
- Communicate effectively with stakeholders during crises.
WHY CHOOSE THIS COURSE?
- Practical learning through case studies, discussions, and group presentations.
- Taught by industry experts with hands-on experience.
- Focuses on actionable strategies to ensure organizational stability.
- Ideal for professionals in retail, e-commerce, and leadership roles.
WHO SHOULD ATTEND?
- E-Commerce Managers, Retail Managers, and Supervisors.
- Team Leaders in service or information technology sectors.
- Professionals looking to enhance crisis management capabilities.
COURSE DETAILS
Duration: 16 Hours
Language: English
Delivery Mode: Classroom-based learning with assessment
Location: Classroom
Course Schedule: Please contact us for more information.
ENTRY REQUIREMENT
- Be at least 21 years old with a minimum of 2 years of supervisory or leadership experience.
- Proficiency in English
CERTIFICATION
Participants who successfully complete the
course and assessments will receive a Certificate of Completion.
Course Fees 课程费用
| LEARNER CATEGORY | SINGAPORE CITIZEN 21 – 39 YEARS OLD | PR ≥ 21 YEARS OLD | SINGAPORE CITIZEN ≥ 40 YEARS OLD |
| Full Course Fee (Before GST) | $680 | $680 | $680 |
| Training Grant (Up to 70% Funding) | -$340(50%) | -$340(50%) | -$476(70%) |
| Net Amount Payable (Incl. 9% GST) | $401.20 | $401.20 | $265.20 |
UTAP – Get up to 50% Nett Course Fee support as an NTUC Member!
| Crisis Management (Synchronous E-Learning) | |
| Course ID | TGS-2022011654 |
| Available until | 20-02-2026 |