Optimize Order Fulfillment and Returns for Business Efficiency in just 2 days
Efficient order fulfillment and returns processing are key to customer satisfaction and success. This course provides the skills to develop and monitor fulfillment guidelines while improving logistics efficiency through practical exercises and discussions.
Participants will learn to manage supply chain operations, streamline returns processes, and evaluate third-party logistics performance to improve organizational efficiency.
KEY LEARNING OUTCOMES
Upon completion of this course, participants will be able to:
- Understand Supply Chain Management strategies and processes.
- Apply Warehouse Operations and Inventory Management concepts for efficient Order Fulfillment.
- Manage Order Fulfillment and Returns Processing to meet service standards and KPIs.
- Monitor Transportation, Import, Export, and Customs for seamless operations.
WHY CHOOSE THIS COURSE?
- Gain practical skills to streamline order fulfillment and returns processes.
- Learn to evaluate logistics performance and align operations with organizational goals.
- Enhance career opportunities in supply chain and logistics management.
- Hands-on activities and case studies for real-world application.
WHO SHOULD ATTEND?
- E-commerce/Retail Managers, Assistant Managers, Supervisors, and Team Leads in retail or e-commerce operations
- Professionals in supply chain management and logistics roles
- Career switchers interested in entering logistics and supply chain management
COURSE DETAILS
Duration: 16 Hours
Language: English
Delivery Mode: Classroom-based learning with assessment
Location: Classroom
Mode of Assessment: Written Assessment
Trainer: Soh Bee Hong Jacqueline | Ng Teow Kwee Alvin
Max. Class Size: 25 pax
Course Schedule: Please contact us for more information.
ENTRY REQUIREMENT
- Be at least 21 years old with a minimum of 2 years of supervisory or leadership experience.
- Proficiency in English
CERTIFICATION
A Certificate of Attendance will be awarded to participants who achieve at least a 75% attendance & pass the assessment test.
Course Fees 课程费用
| LEARNER CATEGORY | SINGAPORE CITIZEN 21 – 39 YEARS OLD | PR ≥ 21 YEARS OLD | SINGAPORE CITIZEN ≥ 40 YEARS OLD |
| Full Course Fee (Before GST) | $680 | $680 | $680 |
| Training Grant (Up to 70% Funding) | -$340(50%) | -$340(50%) | -$476(70%) |
| Net Amount Payable (Incl. 9% GST) | $401.20 | $401.20 | $265.20 |
UTAP – Get up to 50% Nett Course Fee support as an NTUC Member!
| Order Fulfilment and Returns Processing (Synchronous e-learning) | |
| Course ID | TGS-2022011645 |
| Training Grant Available Until | 20-02-2026 |