Upon completion of this business course, participants will be able to:

• Develop Essential Skills: Gain six compulsory skills, including storytelling, public speaking, tour curation, cultural sensitivities, safety protocols, quick decision-making, and e-marketing.
• Master Key Themes: Learn about Singapore’s history (pre-colonial to post-independence), culture, faith, cuisine, and geographic, economic, and demographic.
• Heritage and City Highlights: Explore Singapore’s heritage and city highlights to enrich tourist experiences.

通过本课程的学习，学员将：

• 发展核心技能：掌握六项必备技能，包括讲故事、公众演讲、旅游策划、文化敏感性、安全规程、快速决策和电子营销。
• 掌握主题知识：了解新加坡的历史（从前殖民时期到后独立时期）、文化、信仰、服饰、美食及地理、经济和人口学基本知识。
• 探索遗产与城市亮点：深入探索新加坡的文化遗产和城市亮点，丰富游客的文化体验。

• Learn from industry experts in cultural and historical contexts.
• Gain a versatile skill set for guiding diverse tourist groups.
• SCCIOB has 20+ years of experience in delivering quality Tourist Guide courses
• SCCIOB graduates have won the STB Outstanding Candidate Award 8 out of 9 times.

• 向文化和历史领域的行业专家学习。
• 获得指导多元游客群体所需的全方位技能。
• SCCIOB拥有20多年优质导游课程经验。
• SCCIOB毕业生9次中8次获得STB优秀候选人奖。

• Aspiring Tourist Guides
• Professionals seeking careers in Travel and Tourism

• 有志成为导游的学员。
• 寻求旅游和旅行行业职业发展的专业人士。

Comprehensive training combining classroom sessions and on-the-ground field experience.

• Classroom Training
• Classroom Practical Training
• On Site Practical Training
• On Coach Practical Training
• Design Coach routes / Itineraries
• Design Practical / Exam Itineraries
• Assessment Design (MCQ and Practical Tests)
• STB Licensing Exam STB

结合课堂教学和实地实践的综合培训体验.

• 课堂培训
• 课堂实践培训
• 现场实践培训
• 长途客车实践培训
• 设计长途客车路线/行程
• 设计实践/考试行程
• 评估设计（选择题和实践测试）
• STB 执照考试

The learning objectives of the course are to equip learners with a set of essential skills and thematic knowledge required for effective tourist guiding. Learners are to attain the 7 compulsory skills:

• Storytelling and Public Speaking
• Tour Curation and Commentary
• Religious and Cultural Sensitivities
• Tour and Safety Protocols
• Handling Difficult or Unique Tourists
• Think on your Feet (Quick Decision-Making), and
• e-Marketing.

Learners are also to attain the following key themes:

• Pre-colonial and Colonial History
• Post-Independence History and Development of Singapore
• Culture, Faith, Attire, and Cuisine
• Basics of Geographic, Economic, and Demographic Data of Singapore
• Heritage Highlights, and
• City Highlights.

These competencies are delivered through a dynamic blend of classroom training and on-the-ground field experiences, offering flexibility in the learning process. At the end of the course, the learners are to fulfil and pass all assessments and obtain the STB Tourist Guide license.

本课程旨在使学员掌握一套必备的技能和主题知识，以便他们能够有效地开展导游工作。学员应掌握以下七项必修技能：

• 讲述故事和公众演讲
• 旅游策划和解说
• 宗教和文化敏感性
• 旅游和安全规范
• 处理棘手或特殊的游客
• 随机应变（快速决策）, 和
• 电子营销

学员还将掌握以下关键主题：

• 前殖民时期和殖民历史
• 新加坡独立后的历史与发展
• 新加坡的文化、宗教、服饰和美食
• 新加坡的地理、经济和人口统计数据基础
• 新加坡的文化遗产亮点
• 新加坡的城市亮点

这些技能是通过课堂培训和实地实践的动态组合来实现的，为学习过程提供了灵活性。在课程结束时，学员需要完成并通过所有评估，方可获得新加坡旅游局（STB）的导游执照。